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Stenhouse Flooring - Master craftsmen trading since 1981

Wood Flooring Care

Stenhouse Flooring

Wipe up spills immediately.

Vacuum, sweep or dust mop your hardwood floor once a week, or more, if needed. The vacuum head must be brush or felt, and a wand attachment is preferable.

Use interior and exterior doormats at entrances to collect dirt and moisture and prevent it from being tracked onto the floor.

Area rugs are recommended in front of kitchen sinks, at all pivot points and within high-traffic areas. The rugs must be made of a breathable material to prevent moisture entrapment.

Place runners and area rugs (with slip-resistant backings) along high-traffic areas.

Keep animal nails trimmed to prevent finish scratches.

To prevent surface damage avoid rolling heavy appliances and furniture on the floor. Use plywood hardboard or appliance lifts, if necessary.

Use furniture leg protector pads under all furniture legs.

Replace hard, narrow furniture rollers with wide rubber rollers.

Keep the relative humidity in your home between 35% and 55%.

Protect your floor from direct sunlight.


Use any of the following products (or products similar in nature) on your floor: ammonia based cleaners, acrylic finishes, wax based products, detergents, bleach, polishes and oil soaps, abrasive cleaning soaps or acidic materials such as vinegar.

Allow water to stand on your floor for any length of time – wipe up immediately.

Walk across your floor in poorly maintained shoes with heel taps, spike heels or with any sharp object protruding from your shoe.

Allow furniture to rest on the floor on small metal tips or hard domes.

Use rubber, foam back or plastic mats as they may trap moisture and possibly discolor your floor.

Do not use vacuums with beater bars or hard heads.

Spills and Tracked-in Dirt

Clean immediately. Apply Hardwood Floor Cleaner lightly to the surfaceand wipe with a sponge mop or a soft cloth. Excess cleaner that does not evaporate immediately should be dried with a clean towel. No rinsing is necessary.

Spots Caused by Food, Water or Animals

Apply Hardwood & Laminate Floor Cleaner to a clean soft cloth. Rub the area to remove the stain or spot. More stubborn spots may require additional cleaning with mineral spirits, followed by cleaning with Hardwood Floor Cleaner.

Grease/Lipstick/Crayon/Ink Spots/Rubber Heel Marks

Apply Hardwood Floor Cleaner to a clean soft cloth. Rub the area to remove the stain or spot. If stain remains, rub with a cloth dampened with mineral spirits and follow by cleaning the area with Hardwood Floor Cleaner.

Chewing Gum, Candle Wax

Apply a sealed plastic bag filled with ice on top of the deposit. Wait until deposit becomes brittle enough to crumble off. After deposit has been removed, clean entire area with Hardwood Floor Cleaner.

Deep Scratches/Gouges

Individual planks, strips or parquets that are heavily gouged or damaged can be replaced by a professional flooring installer. If needed, the entire floor can be refurbished.

    Stenhouse Flooring  
Member of the CFA Contract Flooring Association 56A South Nelson Industrial Estate
NE23 1WF
Tel. 01670 713507
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